This article is contributed by Thierry DD, the owner of Beer Mania, iPosChina's client in Beijing.
Demand:
Is it possible to define automatic discounts for VIP Customers (Gold, Silver, Bronze) in Aldelo, so that they are applied automatically when the check is linked to the customer by swiping their card?
Solution:
1. Define the Discounts
In the Back Office, go to Setup > General Settings > Discounts
I defined the following discounts:
ID: 1
Name: VIP Gold 15%
Amount: 15
Basis: Percent
ID: 2
Name: VIP Silver 10%
Amount: 10
Basis: Percent
ID: 3
Name: VIP Bronze 5%
Amount: 5
Basis: Percent
2. Define the Level for each VIP Customer
In the Back Office, go to Activities > Customer Activities > Maintain Customer Records
For each VIP Customer, choose his level as VIP1, VIP2 or VIP3
3. Link the Discount ID to the VIP Level
This step is hidden in the Advanced Technical Support...
In the Back Office, go to Help > Technical Support
Then press F10
Then look for the "VIP1 Discount ID" and change its value to your Gold VIP Discount ID, "1" in my case
Then look for the "VIP2 Discount ID" and change its value to your Silver VIP Discount ID, "2" in my case
Then look for the "VIP3 Discount ID" and change its value to your Bronze VIP Discount ID, "3" in my case
4. Identify the Customer before paying
In the front end, open the check and go to Misc > Customer Lookup
Identify your VIP Customer using his MSR Card, Name, Phone Number, etc.
That's it!
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