How can licensed users get the latest version of the software?

 

Answer: As long as your license is still valid under the technical support service cover, you can enjoy the the service that upgrade to the latest version from the old one. For detailed information, please contact our sales or support group.

 

How many POS stations should I keep in my restaurant?

 

Answer: The number of POS stations needed in restaurant differs according to the actual demand of a restaurant. Following are some factors you should take into consideration when you decide how many POS stations you need for your restaurant.

 

 

The number of POS stations is greatly affected by the numbers of customers in rush hour; restaurant must keep enough POS stations to ensure serve the customers effectively at the peak moment.

 

 

iPosenglish suggested 3-5 waiters share one POS station in table service, high traffic areas such as bar and the cashier, should configured independent POS station to meet their needs.

 

 

If there is a bar in your restaurant, iPosenglish recommends the bartender should have his own POS station. Other POS stations should be located in an accessible place for waitstaff's efficiency.

 

 

If customers pay their bills at the Cashier, there should be two POS stations for Cashier purpose. If the waitstaff take the bill to customer at table, iPosenglish suggests that each POS station shared by a few waitstaff.

 

Which type of computer best for a POS?

 

Answer: iPoSenglish POS server using a desktop computer, which convenient for keyboard and mouse operation, large capacity hard disk data storage, the higher hardware configuration makes POS software compatible with other software runs stable at the same time.

 

The POS station, iPoSenglish recommend restaurant to use all-in-one touch screen terminal, it's convenient to operate, good looking appearance and space saving. Hardware’s recommended by iPoSenglish passed Aldelo's Hardware certification, Taiwan origins, stable and reliable.

 

How many cash drawers should I keep in my restaurant?

 

Answer: The quantity of cash drawers you configure is according to your specific need of your own restaurant. You can configure the cash drawer at the Cashier POS station, but also configure cash drawers at each POS station in your restaurant.

 

How many order printers should I keep in my kitchen or bar?

 

Answer: Generally speaking, a kitchen printer can meet the demand of most restaurants. If your kitchen is divided into different operating sections, and different types of dishes are prepared in different operating section separately, then you may need at least one printer in each operating section.

 

For example, you can print all the starter orders in one printer, while have all the main course orders printed in another printer.

 

iPosenglish suggests to use stylus printers, rather than thermal printers in your kitchen or bar. Because the loud noise the stylus printer make in printing can alarm the cooks in a noisy working environment of kitchen or bar, in addition, the thermal paper printed orders could become unable to read in the heat environment.

 

How many receipt printers should I keep in my restaurant?

 

Answer: iPoSenglish suggests configuring one receipt printer at each POS station separately.